PCTech

• Hardware Replacement/Upgrades Warranty:
  

Manufactures limited warranty that is offered by the manufacturers of the various computer components, and is limited to their specific terms and conditions of sale, and more specific, their return policies. Overclocking: Overclocking is a method of making your CPU, video card, 3D accelerator and some other hardware run faster and/or better and is not endorsed by the manufacturers of the item, and therefore excluded from the warranty offered by the manufacturer.

• 30 Day Warranty On Labor/Work Service Provided:
  

In servicing your computer, PCTech Computer Repair of Augusta GA warrants that service will be performed in a professional and timely manner. PCTech Computer Repair offers a 30 day limited warranty on all computer repairs and upgrades. At PCTech PC Repairs discretion, if the issue from the original work order reoccurs within 30 days we will perform the service again at no charge.

This warranty does not include: any software issues created and/or caused by the “end user” such as viruses, spyware, tampering with the settings or other non-related hardware failures. Limited warranty does not included any additional software, hardware, parts, system upgrades, or additional components needed, added OR installed to the system by the user.

• Not Covered Under Warranty:
  

There are no warranties for computer repair that involve personnel software issues, virus, spyware, malware problems.

We provide what we believe is that best protection against viruses and spyware at the time of service. There is no 100% protection against these computer threats. Each computer is susceptible to viruses. Due to the nature of computer viruses, spyware, malware, adware etc, the complexity of, and how they change on a daily basis, your surfing habits, web sites you visit, downloads, program installs, emails etc. There is no free or paid Anti Virus, Anti Spyware program that is "100% bullet proof". The best protection for your computer is updated security programs, updated operating system AND MOST IMPORTANT YOUR safe internet surfing habits. Do not be fooled by pop advertisements that looks to good to be true, or be cautious about that email or message from your who you think actually came from a friend.

File Sharing programs - Limewire, Bearshare and the like, pose a HIGH RISK of infection. 98% of all files thru these type programs are infected with viruses. Undetectable by most Anti Virus security software. You have any idea where these "FREE" files come from,,, your downloading off other computer users machines who are infected, that's how quick they spread.

If you get infected within 30 days, we will analyze the situation to see if you qualify for a discounted removal fee. 

• If our assistance is required after a customer attempted to solve a problem out of their own accord, the repair there of will not be covered under the  warranty.
  

• This warranty does not cover any loss of business, profits, or other consequential damage, real or perceived, that may have resulted from any malfunction of the computer system nor does it cover any hardware or software installed by the user.
  

• Damage from flood, lightning strikes, earthquake, any other acts of God, mishandling, dropping, or infestation is not covered by this warranty. PCTech Computer Of Augusta GA reserves the right to determine whether alterations have been made, or damages caused, by such facts that would serve to void the terms of this warranty.
  

• The limited warranty does not cover damage resulting from damage caused by failure to provide a suitable installation or operating environment for the product and/or accessories; damage caused by impact with other objects, dropping, falls, spilled liquids or immersion in liquids; servicing not authorized by PCTech Computer Of Augusta GA, usage not in accordance with product instructions, failure to perform required preventive maintenance, accident, abuse, misuse, neglect, natural disasters such as flood, fire, earthquake or lightening, problems with electrical power such as power surges and problems caused by use of parts, components, services or software not supplied by PCTechs Computer Of Augusta GA.
  

• Warranty coverage will not apply in the event the serial number, unit number or rating label has been removed, altered or defaced. This limited warranty does not cover damage resulting from failure to back up your data or other files, nor does it cover damage caused by programs, data, viruses or other files. Lightspeeds Computer Of Augusta GA is not responsible for any loss of your data and recommends that the consumer maintains a back-up system at all times to rebuild or reconstruct lost or altered files, data or programs.
  

• PCTech Computer Repair Of Augusta GA makes no representations or warranties, express or implied, with respect to services provided by Internet Service Providers. This includes their ability to provide services, their ability to work with our systems, interruption of service, or their ability to sustain such services over extended periods of time. PCTech Computer of Augusta GA is not affiliated and has no agency relationship with providers of such services and is not responsible for their actions or inactions. PCTechs Computer Of Augusta GA makes no representations or warranties, express or implied, with respect to Internet retail products or services provided by other companies, or accessibility via its website. Although your computer system may include programs, software or access to certain providers, PCTech Computer Repair Of Augusta GA makes no guarantee of access to providers, programs, software or websites.
  

• This limited warranty does not cover any items in the following categories: software; sound cards, joysticks, printers, scanners, speakers, cameras, (Collectively "Accessories"); other external peripherals; Accessories or parts added to a PCTech Computer Repair Of Augusta GA computer system. These components may have a warranty from their respective manufacturers.
  

We strive to make each computer very reliable and take great effort in building and fine tunning every system. We take precautions to prevent static damage to any component and are very carefull installing/removing vital components. Due to our warranty coverage and my reputation, we do not want any other shop or the actual customer to open/install/uninstall any internal component. This is a reasonable request since PCTech Computer Repair is backing up our computer skills, computer service and workmanship.

Thank you,

PCTech Computer Repair Service Augusta GA